man, right before i left work i sent out an email that i’m kind of worried is going to bite me in the ass. not because i said or did anything wrong, but because the customer in question was already pretty unhappy and isn’t going to like my response.
i’m especially annoyed because five minutes later i thought of a better response, but the email had already been sent out into the ether. damn. guess i’ll get to deal with the fallout tomorrow. hopefully something can be worked out.